How do I restore ORTA Premium?
Open any locked Premium mode, choose Restore Purchases, and make sure you are signed in with the Apple Account used for the original purchase.
ORTAORTA SUPPORT
How can we help?
Find quick answers, restore ORTA Premium, or contact us directly. We usually reply as soon as possible.
Email supportSupport is available in English and Turkish.
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Quick answers
What does ORTA Premium unlock?
One permanent purchase unlocks Secret Mission, Group Court, Prank, and Flirt. It is not a subscription.
Does ORTA need an account?
No. ORTA does not require registration or a user account. Add 3–12 players on one device and start playing.
My game or purchase is not working. What should I send?
Email us your device model, iOS or iPadOS version, ORTA version, and a short description of what happened. Please do not include passwords or payment information.
STILL NEED HELP?
Tell us what happened and we’ll help you get back to the game.
PRIVACY POLICY
Your game stays on your device.
Last updated: August 13, 2026
ORTA is designed to work without user accounts, advertising, analytics, or developer-controlled servers. We do not collect, sell, rent, or share personal data through the app.
Information stored on your device
Player names, game settings, scores, and active-game progress may be stored locally on your device so the game can work and resume properly. This information is not transmitted to us.
In-app purchases
ORTA Premium purchases are processed by Apple through StoreKit. We do not receive or store your payment card details. The app checks Apple’s verified purchase entitlement only to determine whether Premium is unlocked. Apple’s processing is governed by Apple’s own privacy policy.
Support emails
If you voluntarily email us, we receive the email address and information you choose to include. We use it only to answer your request, troubleshoot the issue, and maintain necessary support records. We do not sell or use support messages for advertising.
Children’s privacy
ORTA does not knowingly collect personal information from children. Because no account or personal-data submission is required in the app, players should avoid sending personal information in support emails.
Changes to this policy
If ORTA’s data practices change, this page will be updated before the new practices take effect and the revision date will be changed.
Questions about privacy?sparkwelab@gmail.com